Customer Service Representative

1 week ago


Westminster, Maryland, United States Penguin Random House Full time

About the Role:

Penguin Random House is seeking a dynamic and self-motivated Customer Support and Analytics Representative to join our team in Westminster, Maryland. This position can be office-based or remote, offering flexibility and work-life balance.

Key Responsibilities:

• Provide exceptional customer service and support to clients and customers

• Analyze data and metrics to inform business decisions and drive growth

• Collaborate with cross-functional teams to achieve business objectives

Requirements:

• 2+ years of experience in customer support, analytics, or a related field

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

What We Offer:

• Competitive salary and benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information]. We look forward to hearing from you



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