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Customer Service Representative

2 months ago

Westminster, Maryland, United States Rite Aid of Maryland, Inc Full time
Service Associate Job Description

About the Role:

We are seeking a highly motivated and customer-focused Service Associate to join our team at Rite Aid of Maryland, Inc. As a Service Associate, you will play a vital role in providing exceptional customer service, maintaining a clean and organized store environment, and supporting the day-to-day operations of our store.

Key Responsibilities:
  • Provide excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
  • Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
  • Maintain the cleanliness and organization of the store, including restocking shelves and endcaps with merchandise.
  • Ensure the proper identification is produced when selling alcohol, tobacco, and lottery tickets, if applicable.
  • Assist with the operation of the One-hour Photo department, if applicable.
  • Build and maintain displays of merchandise and complete new plan-o-grams.
  • Complete inventory counts and order merchandise based on the results.
  • Put up signs that identify items on sale in weekly advertisements and take down this signage when the sale is over.
  • Assist with price markdowns and changes for merchandise on the shelves.
Requirements:
  • Must be at least 16 years old.
What We Offer:

We offer a competitive health plan, generous paid time off, 401K matching, and career growth opportunities. We provide an environment that inspires and motivates you to work here and reach your full potential. We support personal growth and celebrate achievements. We dedicate ourselves to creating an experience for all our associates that is easy, exciting, and engaging.