To-Go Specialist

3 days ago


Miami, Florida, United States JACKMONT HOSPITALITY INC Full time
Job Summary

We are seeking a highly skilled and customer-focused To-Go Specialist to join our team at JACKMONT HOSPITALITY INC. As a key member of our team, you will be responsible for delivering exceptional convenience and quality to our guests.

Key Responsibilities
  • Order Taking and Preparation

Take orders over the phone and in person, ensuring accuracy and efficiency.

Order Fulfillment

Prepare orders and organize them into bags, double-checking for completeness and quality.

Guest Service

Greet guests and drivers within 30 seconds, cash out orders promptly, and ensure guest satisfaction.

Cash Handling and Accuracy

Handle cash transactions accurately and efficiently, with a focus on customer satisfaction.

Order Confirmation and Packaging

Confirm orders with guests and drivers, and ensure orders are properly packaged and ready for pickup.

Qualification Requirements
  • Excellent Communication Skills

Strong verbal communication skills to effectively interact with guests and team members.

High Energy Level

A high energy level to maintain a fast-paced work environment and meet customer demands.

Customer Service Focus

A customer-centric approach to ensure exceptional guest experiences.

Teamwork and Collaboration

Ability to work effectively as part of a team to achieve common goals.

Professionalism and Adaptability

Professionalism and adaptability to handle a variety of situations and tasks.


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