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Appointment Coordinator
2 months ago
We are seeking a highly skilled and motivated Office Support Specialist to join our team at Fix and Go Gate and Garage Door Services, Inc. As an Office Support Specialist, you will play a critical role in supporting our sales team by handling customer inquiries, scheduling appointments, and providing exceptional customer service.
Key Responsibilities- Customer Service: Respond to customer inquiries in a timely and professional manner, providing solutions to their needs and concerns.
- Scheduling: Coordinate appointments with customers and technicians, ensuring seamless communication and efficient scheduling.
- Communication: Maintain open and effective communication with customers, technicians, and other team members to ensure smooth operations.
- Administrative Support: Provide administrative support to the sales team, including data entry, report generation, and other tasks as needed.
- Technical Support: Assist customers with technical issues related to our services, providing troubleshooting and resolution support.
- Language Skills: Fluency in English, both spoken and written, is required. Additional language skills, such as Spanish, are a plus.
- Experience: 1+ years of experience in sales, customer service, or a related field is required. Experience in cold calling, outbound calling, or appointment setting is ideal.
- Skills: Strong communication and interpersonal skills, with the ability to work in a fast-paced environment. Proficiency in CRM software, such as Workiz, is an advantage.
Fix and Go Gate and Garage Door Services, Inc. is a leading provider of gate repair and installation services in Florida and surrounding cities. We pride ourselves on providing exceptional customer service, highly skilled team members, and a positive attitude. Our company values include maximum customer service, technical expertise, and a commitment to excellence.