Service Representative
1 month ago
About Us
Covert Cadillac of Austin has been a family-owned and operated business since 1909. We are a high-volume dealership in Austin, Texas, committed to delivering exceptional performance and customer service.
Our Team
We are seeking a hardworking professional to join our well-established team. As a Service Cashier/Customer Service representative, you will be the face of our dealership, interacting with customers and providing top-notch service.
Responsibilities
- Provide exceptional customer service, answering questions and directing customers as needed.
- Process payments for customer service work, ensuring accuracy and efficiency.
- Respond promptly to customer phone calls, addressing their concerns and needs.
- Collaborate with colleagues to achieve team goals and objectives.
- Submit claims to extended warranties and insurance companies for payment.
- Coordinate loaner vehicles for our clients.
Requirements
- Strong customer service background and excellent communication skills.
- Punctuality and reliability are essential.
- Clean driving record and valid driver's license required.
- Willingness to undergo a pre-employment background check and drug screen.
Equal Opportunity Employer
We are an equal opportunity employer, committed to diversity and inclusion. We prohibit discrimination and harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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