Customer Service Representative

3 weeks ago


Austin, Texas, United States U-Haul Full time
Customer Service Representative Job Description

At U-Haul, we're seeking a skilled and friendly Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need. Your responsibilities will include assisting customers with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, and moving and hooking up U-Haul trucks and trailers. You will also be responsible for cleaning and inspecting equipment on the lot, answering questions and educating customers about products and services, and preparing rental invoices and accepting equipment returned from rental. Additionally, you will be required to install hitches and trailer wiring, fill propane, and drive a forklift. If you're a people person who loves helping others, we encourage you to apply for this exciting opportunity.

Why Work at U-Haul?

As a Customer Service Representative at U-Haul, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are ever the same. You will be part of a supportive team that is dedicated to providing exceptional service to our customers. We offer a range of benefits, including career stability, opportunities for advancement, and a comprehensive benefits package. If you're looking for a challenging and rewarding career, we encourage you to apply for this exciting opportunity.

Responsibilities:

  • Assist customers with U-Haul products and services
  • Use smartphone-based U-Scan technology to manage rentals and inventory
  • Move and hook up U-Haul trucks and trailers
  • Clean and inspect equipment on the lot
  • Answer questions and educate customers about products and services
  • Prepare rental invoices and accept equipment returned from rental
  • Install hitches and trailer wiring
  • Fill propane
  • Drive a forklift


Requirements:

  • Valid driver's license and ability to maintain a good driving record
  • High school diploma or equivalent


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