On-Site IT Systems Administrator

2 weeks ago


Jacksonville, Florida, United States iVenture Solutions Full time
Position Overview

The IT Systems Administrator plays a crucial role in supporting Microsoft server and network technologies while providing advanced Tier 3 support. This position encompasses various responsibilities aimed at ensuring optimal network performance and client satisfaction.

Key Responsibilities
  • Network Monitoring: Oversee network performance, diagnose root-cause issues, and implement resolutions.
  • Technical Support: Deliver server, network, and desktop/application support to clients and collaborate with team members.
  • Project Assistance: Contribute to specific client projects as needed.
Core Duties
  • Microsoft Technologies: Support and manage Microsoft Windows server and network technologies.
  • Environment Management: Troubleshoot and maintain both on-premise and cloud environments.
  • Network Configuration: Maintain network settings and resolve performance issues, including internet bandwidth and firewall/router challenges.
  • Server Performance: Monitor Windows server and applications, identify issues, and implement solutions.
  • Desktop Support: Provide Tier 3 support for desktop and application issues, including line of business and hosted applications.
  • Documentation: Create and maintain comprehensive technical and training documentation.
  • Project Management: Organize and execute desktop projects, typically ranging from one day to two weeks.
Candidate Profile

A successful candidate for the Systems Administrator role will possess the following qualifications:

  • Bachelor's Degree in a business-related field or equivalent experience.
  • Over 5 years of experience supporting current Windows server and desktop technologies, as well as client/server applications in a Windows-based network environment, including:
    • Microsoft Windows Server (latest version) and Exchange Server (or equivalent enterprise mail systems).
    • Active Directory and Group Policy management.
    • Proficiency with all current Microsoft Desktop Operating Systems.
    • Experience with VDI technologies such as XenApp/RDS.
  • Familiarity with LAN and WAN technologies and firewalls, including but not limited to:
    • Cisco
    • Meraki
    • Fortinet
  • Extensive hands-on experience with Windows Server and Exchange maintenance and support.
  • Microsoft Certified Professional Status (MCSE or MCITP) is preferred.
  • Strong verbal and written communication skills.
  • Exceptional customer service abilities.
  • A valid driver's license and insurance, with reliable transportation for occasional travel.
  • Willingness to accommodate after-hours and weekend needs for clients and team members.


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