**Department Associate

6 days ago

Sterling Heights, Michigan, United States Home Goods Full time

**Job Summary**

We are seeking a highly skilled and motivated Department Associate - Merchandising and Operations to join our team at HomeGoods. As a key member of our store operations team, you will be responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team.

**Key Responsibilities**

  • **Create a Positive Customer Experience**: Engage and interact with all customers to ensure an excellent shopping experience.
  • **Promote a Culture of Honesty and Integrity**: Maintain confidentiality and promote a culture of honesty and integrity within the team.
  • **Orchestrate Truck Delivery and Merchandise Processing**: Prioritize the processing of merchandise onto the sales floor and ensure efficient flow of goods to sales floor.
  • **Train and Mentor Associates**: Train and mentor Associates on established merchandising and processing principles.
  • **Ensure Merchandise is Properly Tagged and Hung**: Ensure merchandise is properly tagged, hung, secured, and coded.
  • **Communicate with Coordinator on Duty**: Communicate with the Coordinator on Duty to ensure efficient flow of goods to sales floor.
  • **Monitor Productivity and Coach as Necessary**: Monitor productivity of team and coach as necessary to ensure tasks and activities are completed according to store plan.
  • **Organize and Rotate Back Stock**: Organize and rotate back stock for easy replenishment.
  • **Maintain Merchandising Philosophy and Signage Standards**: Maintain and uphold merchandising philosophy and signage standards.
  • **Maintain Backroom Area**: Maintain all organizational, cleanliness and recovery standards for the backroom area.
  • **Ensure Compliance with Recycling and Hazardous Waste Programs**: Ensure compliance with recycling and, where applicable, hazardous waste programs.
  • **Communicate Effectively with Management and Associates**: Communicate accurately and effectively with management and Associates when setting and addressing priorities.
  • **Provide and Accept Recognition and Constructive Feedback**: Provide and accept recognition and constructive feedback.
  • **Partner with Management on Associate Training Needs**: Partner with Management on Associate training needs to increase effectiveness.
  • **Ensure Adherence to Labor Laws, Policies, and Procedures**: Ensure adherence to all labor laws, policies, and procedures.
  • **Promote Credit and Loyalty Programs**: Promote credit and loyalty programs.
  • **Support and Participate in Store Shrink Reduction Goals and Programs**: Support and participate in store shrink reduction goals and programs.
  • **Promote Safety Awareness and Maintain a Safe Environment**: Promote safety awareness and maintain a safe environment.

**Requirements**

  • **Flexible Schedule**: Able to work a flexible schedule, including nights and weekends.
  • **Superior Communication and Organizational Skills**: Superior communication and organizational skills with attention to detail.
  • **Capable of Multi-Tasking**: Capable of multi-tasking.
  • **Able to Respond Appropriately to Changes in Direction or Unexpected Situations**: Able to respond appropriately to changes in direction or unexpected situations.
  • **Team Player**: Team player, working effectively with peers and supervisors.
  • **Capable of Lifting Heavy Objects**: Capable of lifting heavy objects with or without reasonable accommodation.
  • **Able to Train Others**: Able to train others.
  • **1 Year Retail and 6 Months of Leadership Experience**: 1 year retail and 6 months of leadership experience.

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