Customer Service Representative
7 days ago
About Us
PGA TOUR Superstore is a leading specialty retailer dedicated to inspiring people through golf and tennis. We're a dynamic and growing organization that values our associates and strives to create a family culture driven by our vision.
Job Summary
We're seeking a highly motivated and enthusiastic Customer Service Representative to join our team. As a key member of our retail staff, you will be responsible for providing exceptional customer service, championing our 'Customer First' philosophy, and ensuring a great checkout experience for every customer.
Key Responsibilities
- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Be knowledgeable about all retail store programs and promotions, and follow related operational processes.
- Work effectively in a fast-paced retail environment, handling cash transactions, processing returns, and maintaining a clean and organized store.
- Collaborate with colleagues to achieve sales goals, promote products, and maintain a positive store atmosphere.
Requirements
- Minimum 1 year of cash handling and/or customer service experience.
- Ability to stand for extended periods, climb a ladder, and lift a 30 lb. box overhead.
- Flexibility to work a varied retail schedule, including nights, weekends, and holidays.
- High school diploma or equivalent required.
What We Offer
- Competitive pay and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Associate discounts and recognition programs.
Equal Opportunity Employer
PGA TOUR Superstore is an equal opportunity employer committed to a diverse and inclusive work environment. We prohibit discrimination based on race, color, religion, sex/gender, age, national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status.
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