Domestic Logistics Team Member
7 days ago
We are seeking a skilled Customer Service Representative to join our Domestic Logistics Team. The successful candidate will be responsible for delivering outstanding customer support, managing customer inquiries, and working closely with our sales team.
About the Role">
This is an exciting opportunity to join a dynamic team and contribute to the success of our clients. The ideal candidate will have excellent communication skills, a strong customer-focused attitude, and the ability to work effectively in a fast-paced environment.
Responsibilities:">
- Deliver exceptional customer support and resolve customer complaints
- Manage customer relationships and build trust
- Work closely with our sales team to achieve sales goals
- Coordinate consignment activities and assist in organizing freight requirements
- Provide product information and promotional opportunities to customers
- Maintain accurate records and reports
Requirements">
- 1 year of experience working in a call center environment
- Experience using an ERP system
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Basic computer skills and typing proficiency
What You'll Get">
We offer a competitive salary range of $48,000 - $54,000 per year, based on experience and qualifications. Additionally, you will have access to a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution (based on eligibility).
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