Senior Business Operations Analyst

2 months ago


Collierville, Tennessee, United States FTSi Full time

Position Title: Senior Business Operations Analyst

Employment Type: Permanent

Industry: Hardware Distribution

Location: Remote

Workplace Type: Onsite

Role Overview:

We are seeking a highly skilled Senior Business Operations Analyst to enhance our Purchasing team. This essential position demands proficiency in Blue Yonder's Demand and Fulfillment software, requiring daily collaboration with the Replenishment Team. The role necessitates comprehensive knowledge of operational processes, programming, and user functionalities, acting as the in-house authority for resources and training.

Essential Qualifications:

  • Bachelor's degree in Information Systems or IT Management
  • Three to five years of relevant experience
  • In-depth expertise with Blue Yonder's Demand and Fulfillment software
  • Familiarity with other replenishment software is advantageous
  • Experience with multiple technologies such as DOT NET, C, COBOL, JCL, UNIX, CICS, TSO, CONTROL-M, IMS is preferred
  • Willingness to travel for company-related functions as necessary
  • Ability to work onsite at the corporate office

Preferred Qualifications:

N/A

Key Responsibilities:

  • Possess knowledge of global Supply Chain processes and solutions that are integrated with other areas, scalable, flexible, and adhere to industry best practices. Process enhancements may include reducing keystrokes, minimizing handoffs, centralizing data, decreasing delays, expediting resource availability, or consolidating similar tasks.
  • Act as a solution integrator with strong hands-on expertise in leading ERP applications and other supply chain systems.
  • Lead cross-functional initiatives focusing on process and change management to ensure all teams meet project milestones, deliverables, and service level agreements.
  • Serve as a business escalation point for end users regarding productivity-impacting outages.
  • Coordinate training sessions for end users.
  • Develop, maintain, and update all relevant documentation, including test scripts, training materials, and business process documentation.
  • Complete projects as assigned by the corporate team.
  • Proactively identify improvements in Demand and Fulfillment processes and engage with leadership.
  • Respond to inquiries and requests for information from internal and external stakeholders.
  • Perform additional duties as assigned.

FTSi.Tech Disclosure:

FTSi.Tech operates as a staffing agency, connecting candidates with exceptional career opportunities while delivering outstanding talent to our clients. We are dedicated to facilitating successful placements that benefit both candidates and clients. Your success is our priority.



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