Graduate Contract Administrator

3 days ago


Cambridge, Massachusetts, United States Massachusetts Institute of Technology Full time
Job Summary

We are seeking a highly skilled Graduate Contract Administrator to join our team at the Massachusetts Institute of Technology. This role will provide leadership, guidance, and coordination related to the implementation of the new MIT GSU-UE collective bargaining agreement and business process changes it brings to the graduate community.

Key Responsibilities
  • Serve as a CBA and graduate student appointments specialist
  • Convene staff and faculty to ensure processes and practices are consistent and CBA-compliant
  • Explain procedures, timelines, and decisions to stakeholders
  • Respond to step 2 grievances, analyze documentation, and ensure understanding of issues
  • Stay informed about Institute policies, procedures, and CBA
  • Collaborate on creating and disseminating training materials/guidelines/template communications
  • Conduct workshops/training sessions
  • Maintain records
  • Represent assigned school/college during collective bargaining and related activities
  • Communicate with management to address concerns, negotiate solutions, and ensure CBA compliance
Requirements
  • Bachelor's degree
  • Five years' human resources or academic administration experience, preferably involving graduate students and faculty
  • Ability to understand and apply complex policies, triage concerns, advise stakeholders, informally resolve conflict, and escalate matters when appropriate
  • Appreciation for the organizational environment in higher education and large research universities to understand client priorities/issues/motivations/constraints
  • Excellent analytical, problem-solving, project planning and implementation, client service, relationship-building, presentation, and written and oral communication skills
  • Knowledge of conflict resolution techniques
  • Excellent judgment with confidential/sensitive information
  • Ability to work strategically, synthesize and generalize based on information obtained, deal with ambiguity and conflict, and influence people at all levels
Preferred Qualifications
  • Experience supervising unionized employees or advising supervisors in a unionized environment


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