Retail Store Team Member

3 days ago

Riverside, California, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and detail-oriented Store Environment Team Member to join our team at Michaels Stores. As a Store Environment Team Member, you will be responsible for maintaining a high standard of overall look and feel of the store, including maintaining store cleanliness and recovery standards to deliver our Brand Promises.

Key Responsibilities
  • Maintain a clean and organized store environment, including dusting, sweeping, and mopping floors, and collecting and disposing of trash.
  • Deliver friendly customer service, helping customers shop our store and find what they're looking for.
  • Collects and disposes of trash following approved procedures.
  • Dust and damp mops floors following approved procedures.
  • Moves equipment and products for proper cleaning and places products back in correct placement.
  • Cleans assigned areas with the use of assigned materials and equipment.
  • May require mixing water and detergents in containers to prepare cleaning solutions according to specifications.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entry ways, and other high traffic areas, to maintain a clean, safe environment for customers and staff.
  • Must keep cleaning equipment neat and orderly; notify supervisor of supply needs in advance for replenishment.
  • Seeks out areas requiring cleaning; takes initiative to complete the task.
  • Completes all tasks assigned by supervisor.
  • Performs tasks in accordance with all federal, state, and county guidelines.
Requirements
  • Maintain positive and respectful interactions with both team members and customers, even in difficult situations, in keeping with the organization's vision and values.
  • Project a positive image and serve as a role model for other Team Members.
  • Other duties as assigned may include:
    • Provide a fast and friendly check out experience; execute cash handling to standards.
    • Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
    • Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
    • Participate in the truck un-load, stocking, and planogram (POGs) processes.
    • Support shrink and safety programs.
    • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
Preferred Qualifications
  • Retail and/or cleaning experience preferred.
Work Environment

Work in a fast-paced retail environment with frequent customer interactions. Ability to remain standing for long periods of time, move throughout the store, and regularly bend, lift, carry, reach, and stretch. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Work hours include nights, weekends, and early mornings.

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