Campus Store Assistant Manager
5 days ago
Barnes & Noble College is seeking a highly motivated and customer-focused individual to join our team as an Assistant Store Manager in our campus store. As a key member of our management team, you will play a vital role in driving sales growth, improving customer satisfaction, and leading a team of retail professionals.
Responsibilities:- Support the Store Manager in the daily operation of the campus store, including supervising employees, managing inventory, and maintaining a high level of customer service.
- Develop and implement strategies to drive sales growth, improve customer satisfaction, and increase employee engagement.
- Lead a team of retail professionals, providing coaching, training, and development opportunities to ensure they have the skills and knowledge needed to succeed.
- Manage the store's visual merchandising, including creating visually appealing displays and maintaining a clean and organized store environment.
- Process sales transactions, handle customer complaints, and resolve issues in a timely and professional manner.
- 3+ years of experience in a retail setting, with a minimum of 1 year in a supervisory role.
- High school diploma or equivalent required; bachelor's degree preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, employees, and management.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Familiarity with financial and customer service principles, with basic reading, writing, and accounting skills required.
- A competitive hourly rate of $18.00 - $22.50.
- A comprehensive benefits package, including medical, dental, and vision insurance, life insurance, short-term and long-term disability, and 401(k) eligibility.
- A generous paid time off policy, including vacation, sick, and flex days.
- Commuter benefits and an employee assistance program.
- A discount on store merchandise and services.
Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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