Retail Department Coordinator
12 hours ago
We are seeking a highly motivated and organized Retail Department Coordinator to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an excellent customer experience and overseeing a team of Associates at the front of the store.
Key Responsibilities- Lead by example by engaging and interacting with all customers, and maintaining a clean and organized store.
- Create a positive internal and external customer experience.
- Promote a culture of honesty and integrity; maintain confidentiality.
- Train and coach Associates on front end principles and personalizing the customer experience while promoting loyalty programs.
- Assign registers, support and respond to POS coverage needs, and coordinate breaks for all Associates.
- Address customer concerns and issues promptly, ensuring a positive customer experience.
- Ensure Associates execute tasks and activities according to store plan; prioritize as needed.
- Communicate accurately and effectively with management and Associates when setting and addressing priorities; provide progress updates.
- Provide and accept recognition and constructive feedback.
- Partner with Management on Associate training needs to increase effectiveness.
- Ensure adherence to all labor laws, policies, and procedures.
- Promote credit and loyalty programs.
- Support and participate in store shrink reduction goals and programs.
- Promote safety awareness and maintain a safe environment.
- Available to work flexible schedule, including nights and weekends.
- Strong understanding of merchandising techniques.
- Capable of multi-tasking.
- Strong communication and organizational skills with attention to detail.
- Able to respond appropriately to changes in direction or unexpected situations.
- Team player, working effectively with peers and supervisors.
- Able to train others.
- 1 year retail and 6 months of leadership experience.
We offer a competitive benefits package, including Associate discount, EAP, smoking cessation, bereavement, 401(k) Associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.
Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
At TJ Maxx, we value diversity and inclusion, and we are an equal opportunity employer.
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