Operations Manager

4 weeks ago


Raleigh, North Carolina, United States Fat Tuesday Raleigh Full time
Job Overview

Fat Tuesday Raleigh is seeking a skilled and motivated Assistant Manager to lead our team and drive business success.

The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to manage a fast-paced environment.

Responsibilities include:

  • Training and developing crew members and team leaders
  • Delegating tasks and providing follow-up
  • Holding team members accountable for their performance and providing coaching and counseling as needed
  • Providing effective communication on goals during team meetings and recognizing positive contributions
  • Educating team members on and enforcing personnel policies, labor laws, and security and safety procedures
  • Contributing to the hiring of crew members
  • Ensuring the team provides fast, friendly, and accurate service
  • Contributing to crew members and team leaders performance reviews
  • Effectively handling customer issues
  • Ensuring product quality, restaurant cleanliness, maintenance, and security standards are met
  • Controlling cost of goods, variances, and inventories within the restaurant
  • Staffing and scheduling appropriately to control labor costs
  • Ensuring proper cash handling and deposit procedures are followed
  • Ensuring appropriate inventory and ordering systems are in place

Requirements:

  • Able to work flexible hours necessary to manage and operate the store effectively, including weekends and closing shifts as needed
  • Excellent communication skills to connect effectively with customers and co-workers
  • Possess the ethics and positive attitude that support our values and culture
  • Ability to manage a fast-paced, high-volume, clean, customer-focused store
  • Ability to use a PC
  • Ability to understand financial reports
  • ServSafe Food Manage Certification Preferred

About Fat Tuesday:

Fat Tuesday, a national specialty daiquiri bar, is the home of the strongest drink on the strand, the 190 Octane daiquiri, and a fun Mardi Gras atmosphere direct from New Orleans' famous Bourbon Street.

What started with a lit New Orleans spot in 1984 has grown to close to 90 locations in warm geographies, tourist destinations, entertainment districts, and outdoor malls across the U.S. and abroad.


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