Restaurant Operations Manager

3 weeks ago


Raleigh, North Carolina, United States Biscuitville Full time
Restaurant Operations Manager

We are seeking a skilled Restaurant Operations Manager to join our team at Biscuitville. As a Restaurant Operations Manager, you will be responsible for maintaining excellent food quality, providing excellent customer service, and recruiting, hiring, training, orienting, and motivating employees. You will also be responsible for maximizing sales, scheduling the proper number of employees, and acting as a leader in Biscuitville as well as in the community.

Key Responsibilities:
  • Accurate and timely daily and weekly accounting.
  • Maintaining excellent food quality by following prescribed holding times, recipes, use of timers, etc.
  • Providing excellent customer service.
  • Recruiting, hiring, training, orienting, and motivating employees.
  • Maximizing sales.
  • Scheduling the proper number of employees to get maximum return on labor dollars, including appropriate scheduling of yourself and other management team members.
  • Acting as a leader in Biscuitville as well as in the community.
  • Ensuring that Biscuitville is always under management supervision.
  • Creating a friendly atmosphere for customers by visiting the dining room.
  • Assisting in operating costs and cash control.
  • Ensuring proper inventory levels through accurate ordering.
  • Making employees feel a part of the Biscuitville family and fulfilling the employees' job needs.
  • Maintaining a profitable business.
  • Filling in for all crew positions as needed, including Biscuit Maker, Wrapper, Cashier, Cook, etc.

Requirements:
  • High school diploma or GED.
  • Previous restaurant management experience a plus.


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