Instructional Design Expert
7 days ago
Crawford & Company is seeking a highly skilled Training Program Developer to join our team. As a key member of our corporate learning team, you will be responsible for designing, developing, and delivering training programs that enhance the skills and knowledge of our employees and clients.
Key Responsibilities- Design and Develop Training Programs: Create engaging and effective training programs that meet the needs of our employees and clients. Collaborate with subject matter experts and business partners to identify training needs and develop solutions.
- Facilitate Training Sessions: Deliver training sessions in a classroom or virtual setting, using proven training methods and techniques to ensure maximum learning and engagement.
- Update and Maintain Training Materials: Edit and update existing training courses, ensuring they remain current and compliant with industry standards.
- Assess and Evaluate Training Programs: Prepare and administer assessments, quizzes, and exams to measure the effectiveness of training programs.
- Maintain Training Library: Develop and maintain a library of current resource materials, including instructor-led and online self-paced courses.
- Stay Current with Industry Trends: Stay up-to-date with new training methods and media, as well as competitor training techniques.
- Provide Mentoring and Coaching: Offer ongoing mentoring and coaching to employees in the field, as needed.
- Education: Bachelor's degree in Business, Risk Management, or related discipline, or an equivalent combination of education and experience.
- Experience: 3-5 years of experience developing and delivering management, service, and leadership programs.
- Previous Experience: Previous experience providing services in branch operations and/or as a Supervisor or Branch Manager.
- Skills: Deep understanding of instructional design and adult learning methods, knowledge of insurance principles, terminology, customs, and practices, excellent presentation skills, and strong interpersonal skills.
Crawford & Company is a leading provider of claims management and outsourcing solutions. Our total compensation plans provide each of our employees with far more than just a great salary. We offer pay and incentive plans that recognize performance excellence, benefit programs that empower financial, physical, and mental wellness, training programs that promote continuous learning and career progression, and a culture of respect, collaboration, entrepreneurial spirit, and inclusion.
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