RETAIL CUSTOMER SERVICE MANAGER

4 weeks ago


Denver, Colorado, United States Micro Center Full time
Customer Service Leader Job Description

As a Customer Service Leader at Micro Center, you will be responsible for leading a team of customer service representatives at the front end of the store. Your primary goal will be to ensure exceptional customer service by resolving issues and providing product knowledge to customers.

Key Responsibilities:
  • Lead a team of customer service representatives to ensure exceptional customer service
  • Manage cash handling and register operations to maintain a smooth customer experience
  • Train and develop staff on company policies and procedures to enhance customer service
  • Maintain a clean and organized front end area to create a welcoming environment for customers
  • Assist with inventory management and restocking to ensure products are available for customers
  • Collaborate with other department leaders to optimize overall store performance

Micro Center is committed to providing an exceptional customer experience, and we are looking for a skilled Customer Service Leader to join our team. If you have a passion for customer service and leadership, we encourage you to apply for this exciting opportunity.



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