Retail Customer Service Director

4 weeks ago


Denver, Colorado, United States Micro Center Full time
Customer Service Leadership Opportunity

At Micro Center, we're seeking a talented Customer Service Leader to join our team. As a key member of our front-end team, you'll be responsible for leading a team of customer service representatives, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Lead a team of customer service representatives to deliver exceptional customer experiences
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other department leaders to optimize store performance
  • Manage cash handling and register operations
  • Train and develop staff on company policies and procedures

Requirements:
  • Proven leadership experience in a retail environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

Apply Now:

If you're a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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