Retail Customer Service Director
4 weeks ago
At Micro Center, we're seeking a talented Customer Service Leader to join our team. As a key member of our front-end team, you'll be responsible for leading a team of customer service representatives, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:
- Lead a team of customer service representatives to deliver exceptional customer experiences
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other department leaders to optimize store performance
- Manage cash handling and register operations
- Train and develop staff on company policies and procedures
Requirements:
- Proven leadership experience in a retail environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
Apply Now:
If you're a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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