Branch Loan Operations Associate

1 week ago


Twinsburg, Ohio, United States Third Federal Savings and Loan Association Full time

Position Title: Loan Administrator / Customer Service Representative III

Job Category: Administrative

Job Overview:

At Third Federal Savings and Loan Association, recognized for multiple years as one of the premier workplaces in America, we provide a supportive and customer-focused environment. Our competitive compensation, extensive benefits, and opportunities for professional development make us an employer of choice.

Role Summary:

The Loan Administrator / Customer Service Representative III will play a vital role in our Retail Branch, assisting clients with various banking services. Key responsibilities include:

  • Facilitating the opening of deposit accounts such as checking, savings, and certificates of deposit.
  • Processing applications for Equity Lines and loans.
  • Addressing and resolving customer inquiries and issues efficiently.

As a member of our team, the successful candidate will engage in all facets of branch operations, demonstrating exceptional interpersonal skills and a collaborative spirit.

Qualifications:

To excel in this role, candidates should possess:

  • A minimum of 6 months recent experience as a Retail Bank Teller.
  • At least 2 years of experience in a retail banking environment, specifically with new account setups and loan applications.
  • Experience with conventional first mortgages is advantageous.
  • Exceptional customer service abilities, including professional communication and a friendly demeanor.

A high school diploma or equivalent is required. Candidates must meet all basic qualifications to be considered.

Equal Opportunity Employment:

Third Federal is committed to diversity and inclusion. We welcome applicants from all backgrounds and will ensure that all qualified candidates receive fair consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identity, sexual orientation, disability, or veteran status.



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