Office Administrator

4 weeks ago


Augusta, Maine, United States TRANSITIONS OF AUGUSTA P C Full time
Job SummaryWe are seeking a highly organized and detail-oriented Office Manager to oversee the day-to-day operations of our private practice. The ideal candidate will efficiently handle patient requests, manage office supplies, oversee billing and insurance tasks, and ensure smooth office functionality.Key Responsibilities
  • Patient & External Concerns: Address and resolve patient concerns with empathy, manage inquiries from external facilities with strict adherence to confidentiality and time constraints.
  • Employee & Office Issues: Address employee concerns, ensure efficient office flow, resolve office-related issues, and manage office supplies and testing orders.
  • Billing & Accounts Receivable: Utilize Aged Reports to verify billing information, manage payment collections and plans, handle refunds and insurance denials, and ensure patient fee accuracy.
  • Insurance & Contracts: Review and draft contracts, manage insurance reimbursements, research denials, and update insurance fee schedules.
  • Productivity & Tracking: Monitor office productivity, create and update trackers, and manage quarterly productivity reports.
  • Administrative Duties: Handle patient paperwork, manage calendars, ensure accurate record-keeping, write professional letters, and assist with onboarding new employees.
  • Communication & Coordination: Contact potential hires, conduct reference checks, and coordinate with external contacts.
Requirements
  • Proven experience in office management or related field.
  • Strong organizational and multitasking skills.
  • Excellent communication and problem-solving abilities.
  • Professional writing skills.
  • Proficient in office software and tools (Microsoft Office, TEAMS, Word, Excel, etc.).
  • Ability to handle sensitive information with confidentiality.
About Our PracticeOur private practice provides psychological evaluations and individual counseling services for children, adolescents, and adults. We are committed to delivering high-quality care and seeking a dedicated Office Manager to support our team.

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