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Account Management Specialist

2 months ago

Metairie, Louisiana, United States Gallagher Full time
About the Role

We are seeking a highly skilled Client Service Manager to join our team at Gallagher. As a key member of our organization, you will be responsible for delivering exceptional service to our clients, driving business growth, and contributing to the success of our company.

Key Responsibilities
  • Client Management: Develop and maintain strong relationships with our clients, understanding their needs and providing tailored solutions to meet their business objectives.
  • Account Growth: Identify opportunities to expand our services and increase revenue, working closely with our sales team to develop and implement growth strategies.
  • Service Delivery: Ensure seamless service delivery to our clients, managing day-to-day account activities and resolving any issues that may arise.
  • Team Collaboration: Work closely with our production team to deliver high-quality solutions to our clients, and contribute to a positive and productive team environment.
Requirements
  • Education: Bachelor's degree in a related field, or equivalent experience.
  • Experience: 5+ years of client service and/or claims management experience, or 10+ years of experience in a related field.
  • Skills: Strong communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in using technology to maximize productivity.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure, based on individual and team performance.
  • Benefits: A comprehensive benefits package, including medical, dental, and vision plans, life and accident insurance, 401(k) and Roth options, and educational expense reimbursement.
  • Professional Development: Opportunities for professional growth and development, including training programs and career advancement.
About Gallagher

Gallagher is a leading provider of insurance and risk management solutions, committed to delivering exceptional service to our clients and employees. We value diversity and inclusion, and are an equal opportunity employer.