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Lead UX Research Program Manager, Search

2 months ago

San Francisco, California, United States Google Full time

Minimum qualifications:
Bachelor's degree or equivalent practical experience.
5 years of program management experience.
Experience with User Research, and/or Research focused tools and methodologies.

Preferred qualifications:
Experience utilizing research insights to influence strategy and long-term planning.
Proven ability to analyze data and provide actionable recommendations for enhancement.
Familiarity with technology trends and challenges.
Capability to collaborate across organizational boundaries to define, manage, and prioritize tasks.

Exceptional communication, presentation, and analytical skills; adept at conveying complex interaction concepts clearly and persuasively to diverse audiences and varying levels within the organization.

About the role

At Google, we adhere to a fundamental principle: "Focus on the user and all else will follow." The UX Programs & Operations team at Google drives initiatives within our UX organizations by enhancing communication and connection points, streamlining the UX design process, and fostering a culture centered around user development.

Google's User Experience (UX) team comprises multi-disciplinary groups of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we are deeply committed to the individuals who utilize our products.

The UX team plays a crucial role in gathering insights regarding the attitudes, emotions, and behaviors of users to inspire and inform design.

We work closely with one another and with engineering and product management to create industry-leading products that deliver value for users and for Google's business objectives.

As a UX Program Manager (UX Programs & Operations), you will merge expert project management capabilities with a passion for user experience to assist your team in enhancing the design of products utilized by billions.

You'll plan initiatives, define milestones, assess risks, generate actionable insights, and ensure that projects adhere to timelines.

You will synchronize the efforts of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also collaborating closely with our Engineering and Product Management partners to drive UX team goals and create innovative experiences for our business, products, and users.

As a Senior UX Research Program Manager (UX Programs and Operations), you will integrate expert project management skills with a dedication to user research to support your team in refining the design of products used by billions.

You will collaborate directly with our UX Research teams to establish and develop UX programs that amplify the voice of our end-users and facilitate the scaling of Research operations across our product teams.

In Google Search, we are redefining the concept of searching for information – in any manner and from any location.

To achieve this, we must tackle complex engineering challenges and expand our infrastructure while ensuring a universally accessible and valuable experience that individuals worldwide depend on.

By joining the Search team, you will have the opportunity to impact billions of people globally.
The US base salary range for this full-time position is $142,000-$211,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location.

The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

Learn more about benefits at Google. Responsibilities Manage comprehensive research programs to amplify the user voice across product teams.

Act as a vital partner on research-specific initiatives to assist UX Researchers in conducting studies and consolidating research findings to enhance the product experience.

Identify opportunities to scale research operations by developing and promoting repeatable processes, playbooks, infrastructure, and best practices.

Collaborate across UX teams to scale and execute project plans from start to finish, considering how to optimize resources, time, and funding investments.

Identify dependencies between managed programs. Recognize areas where prioritization could be improved with clear rationale.