Telecom UX Researcher

3 weeks ago


San Francisco, California, United States US Tech Solutions Full time
{"Job Title": "Telecom/Phone Carriers UX Researcher", "Job Description": "Job Summary

We are seeking a highly skilled UX Researcher to join our team at US Tech Solutions. As a UX Researcher, you will be responsible for conducting research studies to inform the design of our clients' products and services.

Key Responsibilities
  • Partner with senior user researchers to design, field, and synthesize the results of research studies.
  • Lead studies with minimal supervision, including usability testing, surveys, interviews, card sorting, A/B testing, and data analysis.
  • Partner with UX Designers, Writers, Project Management, Engineering, and Marketing to incorporate cross-functional feedback into study designs, and to provide actionable feedback in collaboration with these stakeholders.
  • Present research findings, working closely with partners to make product recommendations and documenting team learnings in a clear and concise manner.
Requirements
  • 5+ years of experience in UX research.
  • Ability to plan and execute research projects addressing user problems, and ability to translate research findings into actionable design requirements and articulate tradeoffs among alternative solutions.
  • Analytical skills to interpret data sets and derive actionable insights from quantitative research methods.
  • Excellent verbal, written, and storytelling communication skills, including communicating research findings in compelling ways to inspire action.
Preferred Qualifications
  • Experience with international research, vendor management, ecommerce, and/or phone carriers.
About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. We are committed to delivering exceptional results and building long-term relationships with our clients.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. If you are a motivated and experienced UX Researcher looking for a new challenge, please submit your application.

", "lang_code": "en"}
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