Customer Service Specialist

1 week ago


Lone Tree, Iowa, United States John Elway Cadillac of Park Meadows Full time
Position Overview

Your journey towards exciting career prospects begins here:

John Elway Cadillac of Park Meadows is actively seeking a personable Customer Service Specialist to serve as a liaison between our clientele and service professionals. The ideal applicant should have a comprehensive understanding of GM automotive systems and the automotive industry, coupled with exceptional customer service and communication abilities. To recognize your skills and contributions to our organization, we offer a competitive benefits package. Take advantage of the opportunity to significantly influence the overall performance of the dealership and join our Cadillac family.

What We Offer

  • Health coverage
  • Vision and dental plans
  • Accident and disability coverage
  • Company-funded Basic Life Insurance
  • Company-funded Accidental Death & Dismemberment Insurance
  • Paid time off
  • Sick leave
  • Paid training sessions
  • Employee discounts on parts and services
  • Employee vehicle purchase programs
  • Referral incentives
  • 401(K) retirement savings plan
  • Comprehensive employee recognition initiatives
  • Opportunities for career advancement
  • Annual holiday celebration
  • Monthly team meetings

Primary Responsibilities

  • Conduct a comprehensive assessment with the client upon service arrival
  • Identify the client's primary concerns and discuss additional maintenance options
  • Provide clear explanations of parts and service choices
  • Create detailed repair orders for clients, outlining cost and time estimates transparently
  • Offer transportation solutions during service appointments
  • Keep clients updated on the status of their vehicle throughout the service visit
  • Uphold exceptional customer service standards, as evaluated through various feedback mechanisms
  • Maintain precise records and documentation of all services rendered
  • Collaborate with team members to ensure a seamless customer experience

Qualifications

  • High school diploma or equivalent education/experience
  • Experience with systems such as Windows, ADP/CDK, and Tekion preferred
  • Ability to work with various warranty and fleet payment companies
  • Basic mathematical and computer proficiency
  • Problem-solving skills, data collection, and analytical abilities
  • Strong multitasking capabilities
  • Valid driver's license and a clean driving record

Become a part of our community at John Elway Cadillac and help us fulfill our mission of providing an outstanding automotive experience to all our customers. At John Elway, we empower each team member for success through specialized training for every role, complemented by on-the-job coaching and ongoing personal development opportunities.

We are dedicated to promoting equal opportunities and denounce discrimination or harassment based on various factors as outlined by law.



  • Lone Tree, Iowa, United States Charles Schwab Full time

    About the RoleAt Charles Schwab, we're committed to empowering our employees' personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you'll get the tools you need to make a positive difference in the finance industry.Key ResponsibilitiesProvide exceptional customer service to clients via phone, ensuring...


  • Lone Tree, Iowa, United States K9 Resorts of Lone Tree Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at K9 Resorts of Lone Tree. As a key member of our customer service team, you will be responsible for providing exceptional service to our valued clients, answering inquiries about our products and services, and resolving issues or concerns in a...


  • Lone Tree, Iowa, United States Red Wing Shoes Full time

    Company Overview The targeted hiring range for this part-time role is $ to $ plus commission based on qualifications; however, the expanded salary range offers opportunities for career growth. Our salary ranges are determined by role, level, and job location. Within the range, individual compensation is influenced by factors such as job-related skills,...


  • Lone Tree, Iowa, United States Yard House Full time

    $13.65 per hour - $19 per hourAt Yard House, our Hosts play a vital role in delivering exceptional customer experiences. As the first point of contact, they set the tone for a memorable dining experience. Their responsibilities include greeting guests with genuine hospitality, accurately communicating wait times, and ensuring a clean and sanitary...


  • Lone Tree, Iowa, United States Cochlear Full time

    Change people's lives and love what you do Cochlear is the most recognized brand in hearing health care.Sales Support Specialist: Bilingual Accepting Applications until Monday, August 26, 2024Change people's lives and love what you do Cochlear is the most recognized brand in hearing health care.About the role Cochlear is helping people hear, and be heard,...


  • Lone Tree, Iowa, United States Charles Schwab Full time

    Your Opportunity At Charles Schwab, you are empowered to make a significant impact on your career. Here, innovative thinking meets creative problem-solving, enabling us to 'challenge the status quo' and transform the finance industry collaboratively. As a Team Leader in Advisor Services, you will provide direction, management, and overall team...


  • Lone Tree, Iowa, United States Charles Schwab Full time

    Position Type: RegularYour opportunityAt Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.We are seeking licensed professionals who enjoy a challenging and fast-paced work environment and want to make an impact...


  • Lone Tree, Iowa, United States TotalMed Allied Full time

    Position Overview:Join TotalMed Allied as a traveling Respiratory Care Specialist, where your expertise will be valued in various healthcare settings.Key Responsibilities:- Provide high-quality respiratory therapy services to patients in need.- Collaborate with healthcare teams to ensure optimal patient care.- Maintain accurate patient records and...


  • Lone Tree, Iowa, United States Charles Schwab Full time

    Job SummaryWe are seeking a highly skilled and experienced Financial Services Professional to join our team at Charles Schwab. As a High-Net-Worth Financial Specialist, you will be responsible for providing exceptional client service and support to our high-net-worth investors.Key ResponsibilitiesProvide personalized financial planning and investment advice...


  • Lone Tree, Iowa, United States Bass Pro Shops Full time

    Pay Range: $ - $ POSITION SUMMARY: The Retail Specialist engages in various Sales and Customer Service activities, including welcoming and assisting all customers in a timely and friendly manner, handling products with care, and providing information, guidance, and support to customers. ESSENTIAL FUNCTIONS: Demonstrates a strong commitment to exceptional...


  • Lone Tree, Iowa, United States Bass Pro Shops Full time

    Pay Range: $ - $ POSITION SUMMARY: The Retail Specialist engages in various sales and customer service functions, which include warmly greeting and acknowledging all customers in a timely and friendly manner, handling merchandise with care, and providing information, assistance, and guidance to customers. ESSENTIAL FUNCTIONS: Demonstrates a strong...


  • Lone Tree, Iowa, United States Bass Pro Shops Full time

    Pay Range: $ - $ POSITION SUMMARY: The Retail Specialist is responsible for executing various sales and customer service tasks, which include warmly greeting and acknowledging all customers promptly, handling merchandise with care, and providing valuable information, assistance, and guidance to customers. ESSENTIAL FUNCTIONS: Demonstrates a strong...


  • Lone Tree, Iowa, United States Bass Pro Shops Full time

    Compensation Range: $ - $ POSITION OVERVIEW: The Retail Specialist engages in various Sales and Customer Service functions, which include warmly welcoming and acknowledging all patrons in a timely and friendly manner, handling products with care, and providing essential information, assistance, and guidance to customers. KEY RESPONSIBILITIES: Demonstrates a...


  • Lone Tree, Iowa, United States Bass Pro Shops Full time

    Compensation Range: $ - $ POSITION OVERVIEW: The Retail Specialist engages in various Sales and Customer Service tasks, which include warmly welcoming and assisting all customers in a timely and friendly manner, carefully handling merchandise, and providing valuable information and guidance to shoppers. KEY RESPONSIBILITIES: Fosters a strong dedication to...


  • Lone Tree, Iowa, United States Kaiser Permanente Full time

    Kaiser Permanente - Patient Care Transport Specialist As a Patient Care Transport Specialist at Kaiser Permanente, your responsibilities will include: Patient Transportation: Safely and efficiently transport patients as instructed by nursing personnel using the most suitable methods (e.g., wheelchair, stretcher). Service Scope: Facilitate the movement of...


  • Lone Tree, Iowa, United States Aureus Medical Group - Imaging Full time

    Aureus Medical Group - Imaging is actively seeking a traveling Interventional Radiology Specialist for an exciting opportunity.Position Overview:Specialty:Interventional Radiology SpecialistDiscipline:Allied Health ProfessionalEmployment Type:TravelDuration:16 weeks40 hours per weekShift:8 hoursCompensation:Estimated payment breakdown~$2328.00/week~$880.00-$...


  • Lone Tree, Iowa, United States Kaiser Permanente Full time

    Position Overview:This role is eligible for a $5,000 sign-on bonus.As a member of SEIU Local 105, the compensation for this position starts at $32.25 per hour. Additional wage premiums may apply based on the collective bargaining agreement.Key Responsibilities:The Practical Nursing Specialist prioritizes the needs of patients and members, fostering strong...


  • Lone Tree, Iowa, United States Charles Schwab Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Annuity Operations Specialist to join our team at Charles Schwab. As a key member of our Annuity Operations team, you will play a critical role in facilitating the annuity application process from submission to contract issuance.Key ResponsibilitiesProvide exceptional customer service to...


  • Lone Tree, Iowa, United States Yard House Full time

    Join Our Team as a Server!At Yard House, our Servers are experts in our extensive menu offerings and adept at managing various types of orders seamlessly. They thrive in a dynamic atmosphere, providing attentive, friendly, and sanitary service to ensure our Guests feel appreciated and well cared for, which helps cultivate Guest loyalty.Our Core Principles:We...


  • Lone Tree, Iowa, United States Carter's Retail Inc. Full time

    About Carter's Retail Inc.Carter's Retail Inc. is a leading North American apparel retailer exclusively for babies and young children. Our company encompasses Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We are the #1 most-purchased children's clothing brand and have become an industry leader by providing quality products and lasting careers...