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Footwear Retail Specialist

2 months ago

Lone Tree, Iowa, United States Bass Pro Shops Full time

Pay Range: $ - $

POSITION SUMMARY:

The Retail Specialist engages in various sales and customer service functions, which include warmly greeting and acknowledging all customers in a timely and friendly manner, handling merchandise with care, and providing information, assistance, and guidance to customers.

ESSENTIAL FUNCTIONS:

  • Demonstrates a strong commitment to exceptional customer service, ensuring a pleasant and productive shopping experience for all patrons.
  • Ensures a welcoming and efficient shopping environment for all customers.
  • Showcases products to customers effectively.
  • Restocks shelves as needed in accordance with merchandising standards.
  • Maintains expertise in product knowledge through continuous training.
  • Stays informed about current promotions; ensures accurate pricing and signage.
  • Assists with seasonal merchandise transitions on the sales floor.
  • Restores merchandise as necessary.
  • Keeps the work area organized, tidy, and well-stocked with supplies.
  • Adheres to all company policies and procedures.
  • Delivers a memorable experience for every customer by assisting them in making informed purchasing decisions through: identifying and assessing customer needs, recommending products based on this evaluation, and promoting programs such as membership and in-store pickup.
  • Performs all other duties as assigned.

EXPERIENCE/QUALIFICATIONS:

  • Minimum Degree Required: High School diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITY:

  • Ability to calculate figures such as discounts and provide change to customers.
  • Ability to communicate in a friendly and professional manner with customers and colleagues.
  • Ability to build and maintain effective working relationships with management, coworkers, and customers.
  • Ability to operate a computerized point-of-sale system.

TRAVEL REQUIREMENTS:

  • N/A

PHYSICAL REQUIREMENTS:

  • Constantly stand and/or walk during shifts.
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Consistently communicate with others to exchange information.
  • Occasionally repeat motions that may involve the wrists, hands, and/or fingers.
  • Occasionally operate machinery and/or power tools.
  • Occasionally operate motor vehicles or heavy equipment.
  • Light work that includes moving objects up to 20 pounds regularly, and may occasionally lift and move objects up to 100 pounds or more (utilizing team lift as necessary).
  • Occasionally work in tight and confined spaces.
  • Occasionally work in noisy environments.

INDEPENDENT JUDGMENT:

  • Performs tasks and duties under general supervision, following established procedures and utilizing innovation. Makes choices from limited alternatives to resolve issues. Occasionally requires independent judgment to complete work assignments and often makes recommendations regarding work procedures, policies, and practices.

FULL-TIME BENEFITS SUMMARY:

Enjoy discounts on retail merchandise, dining, world-class resorts, and conservation attractions.

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more

Bass Pro Shops is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodations:

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.