Footwear Retail Specialist

2 weeks ago


Lone Tree, Iowa, United States Bass Pro Shops Full time

Pay Range: $ - $

POSITION SUMMARY:

The Retail Specialist engages in various Sales and Customer Service activities, including welcoming and assisting all customers in a timely and friendly manner, handling products with care, and providing information, guidance, and support to customers.

ESSENTIAL FUNCTIONS:

  • Demonstrates a strong commitment to exceptional customer service, ensuring a pleasant and efficient shopping experience for all patrons.
  • Ensures a positive and productive shopping environment for all customers.
  • Showcases products to customers effectively.
  • Restocks merchandise on shelves according to Merchandising standards.
  • Maintains expertise in products through continuous training and education.
  • Stays informed about promotional sales; ensures accurate pricing and signage.
  • Assists with seasonal merchandise transitions on the sales floor.
  • Restocks items as necessary.
  • Keeps the work area organized, tidy, and well-supplied.
  • Adheres to all Company Policies and Procedures.
  • Delivers an outstanding experience for every customer by assisting them in making informed purchasing decisions through: identifying and assessing customer needs, recommending products based on this evaluation, and promoting programs such as CLUB Membership and In-Store Pick-up.
  • Performs all other duties as assigned.

EXPERIENCE/QUALIFICATIONS:

  • Minimum Requirement: High School diploma or equivalent experience.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to calculate discounts and provide change to customers.
  • Ability to communicate in a friendly and professional manner with customers and colleagues.
  • Ability to build and maintain effective working relationships with management, coworkers, and customers.
  • Ability to operate a computerized Point of Sale system.

TRAVEL REQUIREMENTS:

  • N/A

PHYSICAL REQUIREMENTS:

  • Constantly stand and/or walk during shifts.
  • Occasionally climb or descend ladders, stairs, ramps, etc.
  • Consistently communicate with others to exchange information.
  • Occasionally perform repetitive motions involving wrists, hands, and/or fingers.
  • Occasionally operate machinery and/or power tools.
  • Occasionally drive motor vehicles or heavy equipment.
  • Light work involving moving objects up to 20 pounds regularly; may occasionally lift and move objects up to 100 pounds or more (with assistance as needed).
  • Occasionally work in tight or confined spaces.
  • Occasionally work in noisy environments.

INDEPENDENT JUDGMENT:

  • Performs tasks and responsibilities under general supervision, utilizing established procedures and innovative thinking. Selects from limited options to resolve issues. Occasionally exercises independent judgment to complete assignments and often makes recommendations regarding work procedures, policies, and practices.

FULL-TIME BENEFITS SUMMARY:

Enjoy discounts on retail merchandise, dining options, world-class resorts, and conservation attractions.

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more

Bass Pro Shops is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.

Reasonable Accommodations:

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.



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