Office Administrator

1 month ago


Jacksonville, Florida, United States CodeForce Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Administrator to join our team at CodeForce. As an Office Administrator, you will provide administrative support to our Child Care Regulation team, ensuring the smooth operation of our office and providing exceptional customer service to our clients.

Key Responsibilities
  • Conduct thorough searches of child care programs in our FSFN System to ensure compliance with regulations.
  • Demonstrate proficiency in using our Child Care Regulation computer application (CARES) and other programs to complete assigned tasks.
  • Provide exceptional customer service to child care clients, providers, and the public, handling routine requests and providing general information.
  • Date stamp and distribute incoming mail and documents to the appropriate staff.
  • Process outgoing mail daily and complete electronic check logs.
  • Send electronic Inquiry Packets to clients and maintain a log.
  • Check voice mail and email throughout the day and respond accordingly.
  • Prepare travel vouchers timely for Child Care Regulation staff.
  • Inventory office supplies monthly and request or prepare requisitions as needed.
  • Prepare and mail renewal packets for child care facilities and family day care homes.
  • Assist Child Care Regulation staff in setting up new files and maintaining licensing files.
  • Assist in administrative actions, organize legal files, and maintain documents for court actions.
  • Assist with public events, mail outs, trainings, and provider meetings.
Requirements
  • High School Diploma or equivalent.
  • Proficient using a computer and Microsoft Office.
  • Excellent customer service skills.
  • Ability to speak and understand English.
Preferred Qualifications
  • Experience creating and using electronic files and document management.
  • Experience distributing phone messages and incoming mail.
  • Experience with office supply inventory and ordering.
  • Experience processing travel vouchers.
  • Experience using MFMP (MyFloridaMarket Place).

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