Fitness CSR

1 week ago


San Antonio, Texas, United States CentroMed San Antonio Full time
Job Title: Fitness CSR

Job Summary:

We are seeking a highly motivated and customer-focused Fitness CSR to join our team at CentroMed San Antonio. As a Fitness CSR, you will be responsible for providing exceptional customer service to our members and their families, ensuring a safe and welcoming environment for children to play and parents to work out.

Key Responsibilities:

  • Greet and service members in a friendly and professional manner.
  • Attentively and promptly respond to member needs.
  • Admit members by scanning their membership cards and respond to messages.
  • Answer and transfer phone calls in a timely and professional manner.
  • Ensure cleanliness and professional presentation of the club in the lobby, Caf, and Main desk.
  • Promptly greet walk-in prospective members and quickly contact a Membership Coordinator.
  • Complete administrative duties, daily summary, and filing.
  • Thorough knowledge of CSI software, assist members with questions, enter a kids club reservation, enter a guest, and conduct point-of-sale functions.
  • Knowledge of all club programming and promotion of club programs.
  • Follow checklists, take initiative, and assist other staff or departments as needed.
  • Initiate, develop, and maintain personalized relationships with members.
  • Quickly and efficiently respond to member questions, comments, and concerns.

Requirements:

  • High School diploma or equivalent.
  • Must have customer service experience.
  • Basic Computer Skills.
  • CPR, First Aid, and AED certified.

Physical Requirements:

  • Must be able to perform the essential functions of the position.
  • Must be able to meet the attendance requirements of the position.
  • Must not pose a threat to the health or safety of other individuals in the workplace.
  • Physical ability to lift up to 20 pounds unassisted.

Salary: $16.00



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