Fitness Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Fitness Customer Service Representative at CentroMed San Antonio. As a key member of our team, you will be responsible for providing exceptional service to our members and their families, ensuring a safe and welcoming environment for children to play and parents to work out.
Key Responsibilities- Provide friendly and professional service to members, responding to their needs and concerns in a timely and efficient manner.
- Organize and implement fun and engaging activities and games for children, promoting a positive and inclusive atmosphere.
- Ensure the cleanliness and professional presentation of the club, including the lobby, cafe, and main desk areas.
- Assist with administrative duties, including daily summaries and filing, as well as maintaining accurate records and reports.
- Develop and maintain personalized relationships with members, responding to their questions and concerns in a prompt and professional manner.
- High school diploma or equivalent.
- Previous customer service experience, preferably in a fitness or healthcare setting.
- Basic computer skills and proficiency in CSI software.
- CPR, First Aid, and AED certification.
- Ability to lift up to 20 pounds unassisted and meet the physical demands of the position.
CentroMed San Antonio is a 501(c)3 non-profit organization dedicated to providing high-quality healthcare services to the community. Our mission is to improve lives through improving the well-being of families, and we are committed to delivering exceptional care and service to our patients and members.
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