Client Services Manager Assistant

4 days ago


Nashua, New Hampshire, United States BAYADA Home Health Care Full time

BAYADA Home Health Care is a leading provider of home health care services, and we are currently seeking a highly skilled and motivated individual to fill the role of Client Services Coordinator. This exciting opportunity involves providing exceptional customer service and quality home care, with a focus on managing coordination of client services and emergent scheduling issues.

**Estimated Annual Salary:** $55,200 - $64,800

As a Client Services Coordinator, you will be responsible for building strong relationships with clients, referral sources, payors, and community organizations, while developing effective fiscal management of your caseload. You will also play a key role in ensuring seamless coordination of client services, providing support to clients and their families, and growing your caseload.

**Key Responsibilities:*

  • Deliver exceptional customer service and ensure high-quality home care
  • Manage client services coordination and emergent scheduling issues
  • Grow and manage your caseload proactively
  • Develop and maintain strong relationships with clients, referral sources, payors, and community organizations

**Requirements:

* Bachelor's degree preferred

* Prior knowledge of/experience with Medicare and OASIS a plus

* Prior medical office or home care experience preferred

* Supervisory experience a plus

* Demonstrated record of successfully taking on increased responsibility (goal achievement)

* Ambition to grow and advance beyond current position

* Strong computer skills required (electronic medical record)

* Excellent communication and interpersonal skills

],

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