Patient Access Coordinator

7 days ago


Kettering, Ohio, United States Kettering Health Full time
About the Role

Kettering Health is a leading healthcare provider in southwest Ohio, committed to delivering high-quality care to every stage of life. As a Patient Access Representative, you will play a vital role in ensuring seamless patient experiences across our 13 medical centers and 120+ outpatient facilities.

Key Responsibilities
  • Provide exceptional patient service, responding to inquiries, and scheduling appointments in a call center setting.
  • Manage patient accounts, billing, and collection processing, adhering to office policies and procedures.
  • Perform administrative tasks, including sending and receiving faxes, emails, and maintaining files, reports, and inventory.
  • Collaborate with office staff, ancillary departments, and the public to ensure efficient operations.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to maintain confidentiality and discretion.
  • Computer literacy, including proficiency in word processing, spreadsheets, and email.
What We Offer

Kettering Health is committed to providing a supportive work environment, opportunities for growth and development, and a competitive compensation package.



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