Appointment Scheduling Specialist

1 week ago


Randolph, New Jersey, United States Russo Bros Full time
Key Responsibilities
  • Answering High-Volume Calls: Quickly and efficiently answer and handle high-volume customer calls each shift while conveying a positive impression of the company.
  • Establishing Customer Relationships: Convey a sense of urgency and provide superior customer service at all times, ensuring that customer needs are met or exceeded.
  • Communicating with Dispatch and Service Teams: Communicate professionally and effectively with Dispatch and Service teams to ensure proper customer handling.

The estimated annual salary for this position is around $50,000-$60,000 based on experience, plus competitive benefits and opportunities for advancement.

Requirements and Qualifications

  • A positive, friendly, and helpful demeanor.
  • Self-starter with a strong self-accountability mindset in achieving set individual and team goals.
  • Superior communication (oral, written, and over the phone).

Benefits Package

  • Competitive Dental, Vision, and Healthcare Plans.
  • 401(k) matching.
  • Short-Term and Long-Term Disability.
  • Life Insurance.
  • PTO.
  • Paid Holidays.
  • Employee Assistance Program (EAP).


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