Operational Planning Consultant

2 weeks ago


Naples, Florida, United States State of Florida Full time

Position Overview:

This role is a critical and autonomous position within the Division of Community Health Promotion, focusing on Operational Planning and Development. The incumbent will oversee the functionality of the organization’s performance management framework.

Key Responsibilities:

  • Performance Management and Strategic Oversight: Responsible for the creation, monitoring, and enhancement of foundational organizational plans, ensuring compliance with accreditation standards.
  • Continuous Improvement Initiatives: Drive the enhancement of organizational processes, employing quality improvement methodologies to better serve both customer and workforce needs.
  • Training and Development: Develop and facilitate training programs aimed at enhancing performance management and quality improvement skills among personnel.
  • Facilitation of Councils and Teams: Lead and coordinate various councils and teams focused on performance excellence and workforce development.
  • Customer and Employee Feedback Management: Oversee the collection and analysis of satisfaction surveys, reporting trends and insights to management.

Essential Skills and Qualifications:

  • Strong communication and interpersonal skills for effective collaboration.
  • Proficient in research and analytical techniques.
  • Experience in developing training materials and facilitating workshops.
  • Knowledge of strategic planning and quality improvement tools.
  • Ability to analyze and interpret performance data.

Education and Experience:

A Bachelor’s degree from an accredited institution, coupled with relevant experience in performance management and community health strategic planning.

Work Environment:

This position operates within the framework of the State of Florida's mission to enhance public health through collaborative efforts.



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