Community Liaison

3 days ago


Saint Marys, Ohio, United States Otterbein SeniorLife Full time
About the Position

This Receptionist/Secretary role at Otterbein SeniorLife is an exciting opportunity for an organized and customer-focused individual to join our team.

The ideal candidate will have experience in providing exceptional customer service, problem-solving, and working independently.

Key Responsibilities
  • Welcome customers, answer phone calls, and provide support for various tasks.
  • Maintain accurate records of residents, emergency contact information, and department extensions.
  • Resolve customer complaints and assist with inquiries regarding community activities, services, and directions.
  • Maintain an accurate cash drawer balance and reconcile transactions at the end of each shift.
  • Schedule appointments and maintain accurate records for on-campus shuttle transportation.
Requirements and Qualifications
  • High school diploma or equivalent.
  • Positive, outgoing personality.
  • Strong customer service etiquette.
  • Previous experience with customer service, problem-solving, listening, phone skills, and multi-tasking.
Benefits and Compensation

A competitive salary of $45,000 per year is offered, along with a range of benefits including medical insurance with free virtual doctor visits, pharmacy benefits, vision and dental insurance, paid time off, paid holidays, life insurance, retirement savings with a 401(k) or 403(b) match, and access to DailyPay for up to 100% of net earned wages daily.



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