Healthcare Liaison Nurse

7 days ago


Saint Marys, Ohio, United States Penn Highlands Healthcare Full time

Job Summary: We are seeking a skilled LPN to join our team as a Customer Service Specialist in Healthcare at Home. In this role, you will be responsible for coordinating customer service and coordination processes, working closely with our billing, authorizations, and scheduling departments.

Main Responsibilities:

  • Provide exceptional customer service to patients and referral sources, responding to requests and concerns in a timely and efficient manner.
  • Utilize strong computer skills, attention to detail, and multitasking abilities to ensure smooth coordination of customer service processes.
  • Establish and maintain positive relationships with customers, referral sources, and internal management and staff.
  • Collaborate with cross-functional teams to ensure timely and effective resolution of customer issues.

Requirements:

  • Licensed Practical Nurse with a valid PA nursing license.
  • At least six months to one year of relevant experience and/or training or a combination of both.
  • Strong general computer knowledge, including Microsoft Office products.
  • Excellent verbal and written communication skills, as well as exceptional interpersonal skills.
  • Ability to multitask and work well under pressure.


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