Communication Liaison
3 weeks ago
We are seeking a talented Communication Liaison to join our team at Third Acts Llc.
Salary: $45,000 - $55,000 per year
About the PositionThis role involves managing customer interactions, resolving issues, and providing solutions to ensure a positive customer experience.
Main Responsibilities:
- Handle customer inquiries and concerns via phone and email
- Use negotiation and problem-solving skills to resolve customer complaints
- Document all customer interactions and feedback
- Meet performance targets and contribute to team goals
To excel in this role, you will need:
- A high school diploma or equivalent; some college is a plus
- Previous experience in a customer-facing role, preferably in a call center or retail environment
- Proficiency in computer software and technology
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines
- Organizational skills and attention to detail
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Customer Service Liaison
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