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Claims Processing Specialist

2 months ago

Camden, New Jersey, United States NFI Industries Full time

Position Overview:
The Claims Processing Specialist plays a crucial role in the meticulous examination of service documentation and the management of warranty submissions. This role is under the supervision of the Warranty Manager.

Key Responsibilities:

  • Evaluates all service documentation to ascertain warranty criteria.
  • Investigates potential warrantable service requests.
  • Handles warranty submissions for all eligible components related to capital equipment, including vehicles and trailers.
  • Facilitates the return of parts in collaboration with the Warranty department.
  • Performs data entry for shipping requests.
  • Generates reports pertaining to warranty operations, along with other daily and weekly summaries.
  • Undertakes additional tasks and responsibilities as assigned.

Qualifications:

  • High School Diploma or equivalent.
  • A minimum of 1 year of relevant industry experience.
  • Proficient in MS Office applications, particularly Excel and Word.
  • Excellent verbal and written communication abilities.
  • Strong technical aptitude and meticulous attention to detail.
  • Willingness to work irregular or extended hours, including nights, weekends, and potentially holidays as required by business needs.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay or the pay of another employee or applicant. However, employees with access to compensation information as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals without access to such information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c