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Assistant Manager

2 months ago

San Marcos, California, United States Nordstrom Inc Full time

About the Role

The ideal candidate for this Assistant Manager position is a goal-oriented, enthusiastic professional with a passion for the retail industry. They should have demonstrated skills in influencing, collaborating, and driving results to provide an exceptional customer experience.

A Day in the Life

  • Demonstrate ownership of disciplines and process adoption with technology and innovation to enhance the customer experience.
  • Assist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processes.
  • Develop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer-driven initiatives.
  • Assist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organization.
  • Assist with protecting security and privacy of customer information, including education, compliance, and disposition of issues.
  • Perform all Service Experience, Cash Room, and Communication procedures as applicable.

You Own This If You Have...

  • A track record of successful results, for example, strong productivity and achievement of goals.
  • Strong organizational, delegation, and follow-through skills.
  • Clear and effective written and verbal communication, as well as strong interpersonal skills.
  • The ability to prioritize multiple tasks in a fast-paced environment.
  • Proficiency in multiple operating systems, such as MS Windows, iOS, and Android.
  • A high school diploma or equivalent (preferred).

We've Got You Covered...

Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement, and Paid Time Away.
  • Life Insurance and Disability.
  • Merchandise Discount and EAP Resources.

A Few More Important Points...

The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.