Collection Support Specialist

5 days ago


Mesa, Arizona, United States Goodman Law Group LLP Full time
Office Assistant Wanted

We're looking for an organized and diligent Office Assistant/File Clerk to assist our legal team in Mesa, Arizona. As a key member of our administrative staff, you'll play a vital role in supporting our collections efforts, maintaining accurate records, and ensuring seamless office operations.

About Goodman Law

Our mission at Goodman Law Group LLP is to make the work of Homeowners Associations (HOAs) easier by providing expert general counsel services, collections, enforcement, and litigation services. We prioritize a family-first culture, promoting collaboration and mutual respect among our employees.

Key Responsibilities
  1. Phone calls to collect payments from debtors, communicate with paralegals/attorneys, and update records
  2. Effective management of mail, documents, and electronic files
  3. Maintenance of accurate records, including contact information and matter details
  4. Welcoming visitors, answering questions, and providing excellent customer service
  5. Supporting paralegals with collections tasks and other duties assigned by the supervisor
Essential Skills
  • Excellent phone etiquette, assertiveness, and conflict resolution skills
  • Proficiency in computer applications, including MS Excel, Word, and Outlook
  • Organizational skills, attention to detail, and ability to multitask efficiently
  • Prior collections experience is beneficial but not mandatory; enthusiasm for learning and growth is crucial
Compensation
  • Hourly rate: $18.00 per hour (dependent on experience)
  • Flexible scheduling options available
  • An inclusive work environment that values employee satisfaction and growth


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