Medical Support Specialist

3 days ago


Mesa, Arizona, United States Bendel Clinic PLLC Full time

**Job Title:** Medical Support Specialist

**Estimated Salary:** $45,000 - $60,000 per year

We are seeking a highly skilled and detail-oriented Medical Support Specialist to join our team at Bendel Clinic PLLC. As a Medical Support Specialist, you will be responsible for receiving and directing phone calls, scheduling appointments, checking-in patients, obtaining necessary patient information, and ensuring all forms and consents are completed by patients.

The ideal candidate will have excellent interpersonal skills, ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times. A firm grasp on medical practices, administrative processes, and organizational policies is also essential.

Responsibilities:

  • Receive and direct phone calls, schedule appointments, check-in patients, obtain necessary patient information, and ensure all forms and consents are completed by patients
  • Check-out patients, assist with referral processing, and arrange laboratory services
  • Collect patient's balance and copayment
  • Prepare patients for examination, take vitals, and record patients' health history
  • Set-up EKG machines, administer injections and medications, and perform routine specimen collection and tests
  • Prepare equipment and examination rooms, and clean instruments
  • Assist physician with medical treatments, procedures, and exams
  • Manage inventory of medical supplies and equip exam rooms with appropriate supplies
  • Confirm Insurance verification and assigned PCP

Qualifications:

  • High school diploma or GED required; completion of an accredited medical assistance certification program preferred
  • Excellent interpersonal skills
  • Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times
  • Must be detail-oriented and highly organized
  • Firm grasp on medical practices, administrative processes, and organizational policies
  • Knowledge of patient care and examination procedures
  • Must be able to maintain confidentiality at all times


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