Appliance Service Technician

5 days ago


Addison, Texas, United States Guinco Service Full time
Job Description

We are seeking a highly skilled Appliance Service Technician to join our team at Guinco Service. As a representative of a leading retailer and in-home service provider, you will work independently to diagnose and repair residential home appliances.

Responsibilities
  • Maintain a high level of customer satisfaction by accurately diagnosing and repairing home appliances.

  • Communicate effectively with customers, tech support, dispatch routing, and management.

  • Make decisions in a timely fashion to ensure efficient resolution of issues.

  • Work both independently and as part of a team to achieve goals.

  • Process transactions related to in-home repairs, collect payments, issue receipts, and electronically process repair records, customer data, and technical information via a company-issued tablet or laptop.

Why Work for Guinco Service?
  • We offer competitive pay based on experience and ongoing training in a collaborative, supportive, and team-oriented setting.
  • You will enjoy working independently as a representative of a leading retailer and in-home service provider.
Benefits
  • We provide a full benefits package, including health insurance, dental insurance, vision insurance, health savings account (HSA), company-paid life insurance/AD&D, long-term disability, paid time off, holiday pay, bereavement leave, maternity/paternity leave, and more.
  • We also offer voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, and a company-match 401K plan.

Our fully stocked warehouse is supported by the nation's two largest appliance parts distributors. We use electronic service orders and data processing, making us a paperless operation. Additionally, we have pre-screened parts in-office and pre-order parts for most calls run by our field technicians.



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