Customer Service Representative

4 days ago


Hampstead, North Carolina, United States Handy Mart Full time
Overview

At Handy Mart, we're more than just a convenience store. We're a community hub where customers find a welcoming atmosphere, helpful service, and a place that feels like home. As a key member of our team, you'll be responsible for maintaining a clean and inviting store, ensuring our shelves are always stocked, and providing exceptional customer service.

Why Work with Us:

  • We offer a fun and friendly work environment that supports and encourages teamwork.
  • We believe in promoting from within and supporting your career goals.
  • We understand the importance of work-life balance and offer flexible scheduling.
  • We provide a comprehensive benefits package, including paid time off and a retirement savings plan.
  • We offer competitive pay rates, with a starting rate of $12.00 per hour.
Responsibilities
  • Customer Service: Greet customers with a smile, answer questions, and provide assistance to ensure a pleasant shopping experience.
  • Sales Floor Management: Maintain a clean and organized store, restock shelves, and ensure our displays are appealing.
  • Cash Handling: Efficiently manage the cash register, handle transactions, and maintain accurate financial records.
  • Teamwork: Collaborate with colleagues to ensure smooth operations and provide support when needed.
  • Facility Maintenance: Take pride in maintaining a clean and inviting store, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
Qualifications
  • Age Requirement: Must be 18 years of age or older (21 in certain states).
  • Availability: Must be able to work weekends and holidays.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.


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