Customer Service Operations Specialist

5 days ago


Sturgis, Michigan, United States GT Independence Full time

The Customer Service Operations Specialist will be responsible for maintaining accurate employee and client records, administering DocuSign accounts, and ensuring compliance standards are met.

Key Responsibilities
  • Maintaining accurate and up-to-date records of employee and client information.
  • Administering new and existing DocuSign accounts to streamline business processes.
  • Ensuring compliance with company policies and regulatory requirements.
  • Providing excellent customer service and support to internal and external stakeholders.
  • Assisting in the resolution of complex issues and escalated complaints.

The ideal candidate will possess excellent communication and problem-solving skills, as well as experience working in a fast-paced environment.

Estimated Salary: $65,000 - $85,000 per annum, depending on location and qualifications.



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