Food Service Operations Manager

1 week ago


Sturgis, Michigan, United States Arby's - 8946 Full time

About Us

Arby's - 8946 is committed to providing a stable and enjoyable work environment for our employees. We believe in treating our people with respect and honesty, and we are dedicated to helping them realize their greatest potential.


A Restaurant General Manager at Arby's - 8946 is a dynamic leader who displays operational excellence in every area. From morning to night, we rely on our Restaurant Managers to take full responsibility for managing all aspects of their restaurant. A great Restaurant Manager sets the tone, stays calm under pressure, inspires a customer-oriented team, and creates a culture of respect and collaboration.


The key responsibilities of a Restaurant General Manager include:

  • Leading a team of managers and crew members in all facets of successful restaurant operations, including people, profitability, and operations
  • Providing high-level leadership to the restaurant and its employees
  • Setting an example in excellent customer service by ensuring efficient and courteous customer transactions in a friendly environment
  • Collaborating with the District Manager to ensure that Arby's and Tria company policies and procedures are practiced consistently with company standards and state required laws
  • Performing human resource functions, including staffing, training, creating work schedules, and supervising all employees, while following company HR policies and applicable laws
  • Working with vendors in a professional manner and addressing customer complaints promptly and politely


In addition to these responsibilities, candidates should exhibit the following behaviors:

  • Strong people-oriented leadership skills
  • Excellent communication skills
  • Drive and determination
  • Sound decision-making and problem-solving skills
  • Desire for personal and professional growth
  • Ability to understand and execute all operational procedures
  • Ability to understand, execute, and enforce all company policies and procedures


We are seeking individuals with a desire to succeed and grow with our company. Preferably, they should have at least 2 years of fast-food restaurant management experience leading a unit, 5 years of restaurant experience, and the hunger to move their career to the next level.


The ideal candidate will possess:

  • ServSafe Food Safety Certification (preferred)
  • Licenses to work in the United States
  • A valid driver's license
  • Pass a background check


We offer a competitive salary and benefits package, including:

  • A comprehensive training program
  • Flexible schedules, including full-time and part-time positions
  • Food discounts
  • Pay increases as you master specific skill levels
  • Ongoing performance evaluations
  • Full-time benefits: vacation time, health insurance, dental insurance
  • The support and tools needed to reach your goals

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