Workforce Management Analyst

3 days ago


Columbus, Ohio, United States Abercrombie and Fitch Co. Full time
What You'll Do

As a Senior Analyst, Customer Care Operations, you will be responsible for leading a team of analysts, developing and implementing workforce management strategies, and analyzing data to optimize contact center performance. You will also manage the Customer Care budget, creating and maintaining forecasts, and supporting the development of accurate short-term and long-term plans.

This role requires strong analytical skills, attention to detail, and excellent communication skills. If you have 2-3 years of experience leading a team and 3+ years of experience in workforce management, we encourage you to apply.

Benefits include a comprehensive benefits package, including medical, dental, and vision insurance, 401(K) savings plan with company match, and paid time off and one paid volunteer day per year.



  • Columbus, Ohio, United States Comtech Global, Inc Full time

    Comtech Global, Inc. is a dynamic organization seeking a skilled Kronos Workforce Central Analyst to join our team in Columbus, OH.The estimated salary for this position is $85,000 - $110,000 per year, depending on experience.About the Job:We are looking for a highly motivated and experienced workforce analyst to support our Kronos Workforce Central...


  • Columbus, Ohio, United States Comtech Global, Inc Full time

    Company OverviewComtech Global, Inc is a leading provider of workforce management solutions, and we are seeking a skilled Kronos Workforce Analyst to join our team in Columbus, OH. This hybrid role will involve working with our clients to implement and optimize their Kronos systems, ensuring seamless integration and maximum ROI.Job DescriptionWe are looking...


  • Columbus, Ohio, United States Ace Electric, Inc. Full time

    **Job Title:** Electrical Workforce Coordinator**Estimated Salary:** $65,000 - $85,000 per year**Company Overview: Ace Electric, Inc. is a leading electrical installation company with over 45 years of experience in various markets. We offer fabrication services, hard bid, design-build, negotiated contracts, and fee-based work.**Job Description: We are...


  • Columbus, Ohio, United States Franklin County Public Health Full time

    Job Title: IT Systems AnalystThe Franklin County Public Health organization is seeking a skilled IT Systems Analyst to maintain and improve computer systems.Estimated Salary Range:$27.96 - $32.15 per hour based on education and experience.Key Responsibilities:Maintain and upgrade computer systems to meet the company's workflow and production needs.Provide...


  • Columbus, Ohio, United States Columbus Urban League Full time

    Job OverviewThe Columbus Urban League is seeking a dedicated Workforce Development Consultant to join our team. As a key member of our workforce development program, you will play a crucial role in helping adults and dislocated workers achieve their employment goals.We are looking for an experienced professional with excellent communication skills, a strong...


  • Columbus, Ohio, United States On-site Staffing Services Full time

    Job DetailsWe are seeking an experienced Factory Workforce Professional to join our client's team in Franklin.This role requires a high level of physical fitness, as well as excellent communication skills to effectively work with colleagues and management.The ideal candidate will have previous experience in manufacturing and be able to lift up to 100 lbs,...


  • Columbus, Ohio, United States Tiger Analytics Full time

    Job TitleWe are seeking a seasoned Data Analyst Manager to join our team at Tiger Analytics. As a key member of our Business Intelligence group, you will be responsible for delivering innovative data solutions to our clients.About the RoleLead the development and implementation of data models, dashboards, and visualizations using Looker.Collaborate with...


  • Columbus, Ohio, United States Columbus Urban League Full time

    Job OverviewThe Columbus Urban League's workforce development program is seeking a highly skilled and motivated individual to fill the role of Talent Development Specialist. This position plays a crucial part in providing comprehensive services to adults and dislocated workers, aiming to promote self-sufficiency through employment guidance and support.About...


  • Columbus, Ohio, United States Bath & Body Works Full time

    At Bath & Body Works, we believe that everyone belongs. Our mission is to create a diverse, equitable and inclusive culture focused on delivering exceptional fragrances and experiences to our customers. To achieve this goal, we need talented individuals like you to join our team.As an IT Risk Management Analyst, you will be responsible for analyzing...

  • Operations Manager

    4 weeks ago


    Columbus, Ohio, United States CVS Health Full time

    CVS Health Job OverviewWe are seeking an experienced Operations Manager to join our team as a Workforce Optimization Specialist. In this role, you will be responsible for assisting with the development of engineered labor standards, evaluating and documenting labor standards for all processes related to store and pharmacy labor, and working with teams to...


  • Columbus, Ohio, United States KBK Enterprises Full time

    KBK Enterprises, a leading real estate development firm, is seeking a highly skilled Financial Analyst for Property Management to join their team in Columbus, Ohio. This exciting opportunity offers a competitive salary range of $55,000 to $65,000 per annum.The ideal candidate will possess strong analytical and problem-solving skills, with a solid background...


  • Columbus, Ohio, United States The Newberry Group Full time

    Job OverviewThe Newberry Group, a leading professional services firm, is seeking an experienced Cybersecurity Analyst to join our Public Sector Division. This role involves providing real-time cyber threat intelligence analysis and supporting a 24/7 Cyber Network Defense (CND) Operation for Department of Defense networks in Columbus, OH.This is a unique...


  • Columbus, Ohio, United States Oxford Global Resources Full time

    Job OverviewOxford Global Resources is seeking a skilled Data Analyst to join our team. This role involves analyzing data to improve healthcare performance and profit. The ideal candidate will have expertise in EDI, HIPAA testing, and managed care payer requirements.Salary InformationThe estimated annual salary for this position is $85,000 - $110,000...

  • Contract Analyst

    7 days ago


    Columbus, Ohio, United States Ohio State University Wexner Medical Center Full time

    **Grant Management Role:**The Grants and Contracts Management Analyst will be responsible for managing all aspects of grant proposals, from development to submission. This includes collaborating with Principal Investigators, creating budgets, and providing expert advice on administrative components.**Key Requirements:**Bachelor's degree in a relevant field...


  • Columbus, Ohio, United States Manpower Group Inc. Full time

    Job Title: Market Research Analyst LeadAbout the Role:We are seeking a highly skilled Market Research Analyst Lead to join our team. As a key member of our Market Insight team, you will be responsible for designing and executing quantitative and qualitative market research projects to fulfill the needs of our organization.The ideal candidate will have...

  • Security Analyst

    2 weeks ago


    Columbus, Ohio, United States TEKsystems Full time

    Job OverviewWe are seeking a skilled Security Analyst to join our team in Columbus, OH.This is a multi-year contract position with an option to hire at the end of the contract term.


  • Columbus, Ohio, United States Dawson Full time

    Dawson is currently seeking a skilled Project Financial Analyst to join our team. This role comes with a salary range of $68,000 - $88,000 per year, based on experience.About the JobThe Project Financial Analyst will provide financial analysis and support to project managers, ensuring accurate and timely financial reporting, revenue recognition, and project...

  • Financial Analyst

    4 weeks ago


    Columbus, Ohio, United States Highlights for Children Full time

    Job DescriptionWe are seeking a highly skilled and organized Financial Analyst to join our team in the Department of Finance at Highlights for Children.The estimated salary range for this position is $65,000-$85,000 per year, depending on experience.About the RoleThe Financial Analyst will support the Accounting Supervisor and/or Sr Accounting Manager in...


  • Columbus, Ohio, United States American Cybersystems Full time

    Job Title: Data Analyst SpecialistWe are seeking a highly skilled Genetec/SQL Analyst to work onsite in Columbus, OH.About the RoleThe ideal candidate will have expertise in business applications, data usage, and word processing, as well as knowledge of data management tools and flow-charting tools.Key ResponsibilitiesAdvanced business and data analysis,...


  • Columbus, Ohio, United States Yoh, A Day & Zimmermann Company Full time

    Job OverviewCOST ANALYST12 month Contract opportunity with Yoh's client located in Columbus, OH.(Work Type: Hybrid: Tues/Wed/Thurs in-office)The role involves applying industry-standard project management tools and techniques to optimize project cost performance, monitor and control costs, and ensure compliance with guidelines. This individual will work with...