Employee Benefits Specialist

5 days ago

New York, United States Neighborhood Association Full time
Job Summary

The Neighborhood Association is seeking a highly skilled Employee Benefits Generalist to join our Human Resources team. As a key member of our HR department, you will be responsible for administering all aspects of employee benefit plans, ensuring compliance and effective implementation for all NAICA employees.

Key Responsibilities
  • Benefits Administration: Administer all aspects of employee benefit plans, including health, dental, vision, short-term and long-term disability, group term and voluntary life, worker's compensation, 403(b) retirement, unemployment, and pre-tax expense programs.
  • Benefits Management: Manage benefit plan processes, including open enrollments, plan changes, benefit-related claims, and prepare and conduct benefits meetings.
  • Benefits Orientation: Conduct benefits orientations and explain benefit enrollment systems, prepare and distribute enrollment materials, and document administrative procedures for new hire benefit enrollments.
  • Liaison and Communication: Serve as a liaison for carriers and third-party administrators, respond to benefits inquiries from employees relating to status changes, plan provisions, and other general inquiries.
  • Research and Analysis: Research/identify trending issues to provide effective solutions and recommendations to enhance the data and process management for the administration of benefits and authorization of long-term/intermittent leave of absence.
  • Leave Management: Ensure that timesheets for employees on leave are validated on time to avoid payroll discrepancies.
  • Escalated Issues: Provide 2nd-level approval as required for regulated leave requests.
  • Employee Support: Resolve escalated employee questions and problems by interpreting benefits policies and procedures in a timely, equitable, and courteous manner.
  • Reporting and Record-Keeping: Ensure accurate reporting and record-keeping for employee benefits and leave programs.
  • Information Requests: Respond to requests for information made by staff and management about employee benefits and leaves of absence with accurate, timely, and comprehensive information.
  • Employee Engagement: Develop strategies to improve employee awareness and engagement with benefit programs.
  • Communications: Draft and share communications and publications for annual enrollment periods and enrollment/benefit change deadlines in a timely manner.
  • HRIS and Integration: Assist with the management of HRIS and employee benefit carrier integrations and maintenance.
  • Vendor Management: Ensure timely vendor payments to maintain active contracts and agreements for the organization.
  • Employee Records: Electronic storage and management of employee personnel records.
  • Compliance: Provide support for the enforcement of compliance with all federal, state, local, and organizational policies/requirements (disciplinary cases).
  • Procurement: Manage the procurement of supplies and office equipment for the HR department.
  • Mail and Package Management: Retrieve, sort, and deliver all incoming mail & packages according to assigned team members and within established time frames. Dispatch all outgoing mail/packages in accordance with postal regulations.
Requirements
  • Education: Bachelor's degree (preference, not required).
  • Experience: Minimum two years of HR benefits and/or leave management experience.
  • IT Experience: One year of IT implementation experience, with HRIS systems (preference, not requirement).
  • Communication Skills: Excellent written and verbal communication skills.
  • Data Analysis: Data Analysis and reporting experience. Ability to understand data trends.
  • Technical Skills: Advanced knowledge of Microsoft Excel and Word and intermediate skills with PowerPoint or other presentation design software.
  • Analytical Skills: Strong analytical and problem-solving skills.
  • Knowledge of Benefits and Leave Laws: Proficient knowledge of state and federal employee benefits, leave laws (HIPPA, COBRA, STD/FMLA/LTD, ADA, W/C, OSHA, ERISA) as well as tax rules for FSA and HSA plans.
  • Organizational Skills: Excellent organizational, data management, and time management skills.
  • Integrity and Confidentiality: Ability to act with integrity, maintain confidentiality, and exercise good judgment.
  • Collaboration and Independence: Ability to work independently and collaboratively.

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