Sales Floor Supervisor
6 days ago
We are seeking a highly skilled and experienced Store Operations Manager to oversee the daily activity of our sales floor. As a key member of our team, you will be responsible for ensuring the efficient operation of our store, providing exceptional customer service, and leading a team of sales associates.
Key Responsibilities- Store Operations
- Assist in the oversight of daily store operations, including supervision of the sales floor and cash wrap area.
- Ensure that all store policies and procedures are implemented and enforced.
- Monitor and maintain the appearance of the sales floor and cash wrap area.
- Customer Service
- Provide exceptional customer service by greeting, assisting, and thanking guests.
- Hold the team accountable to the standard of customer service.
- Team Leadership
- Supervise and lead a team of sales associates, providing guidance and support as needed.
- Assist in the implementation of policies and procedures.
- Provide feedback to the leadership team on team member performance.
- Administrative Tasks
- Complete all tasks assigned in an efficient and timely manner.
- Assist the leadership team with administrative tasks as needed.
- Education
- High school diploma or equivalent.
- Experience
- One year retail experience required; retail leadership and sales background preferred.
- Project management skills preferred.
- Skills
- Strong customer service and interpersonal skills.
- Ability to lead, govern, and guide a team.
- Strong critical and analytical thinking skills.
- Appreciation of diversity.
This position requires standing, walking, and bending for long periods. The employee is required to handle, feel, and/or reach with hands and arms and must frequently lift and/or move items up to 25 pounds.
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