Sales Manager
3 weeks ago
About the Role:
Carter's is seeking a Part-Time Sales Manager to join our team. As a Sales Manager, you will be the first face of the brand for growing families, welcoming customers with a warm greeting and providing assistance with our product styles, features, and benefits.
Key Responsibilities:
- Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
- Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
- Maintain a genuine customer focus on the sales floor
- Foster a positive, safe, and inclusive environment for employees and customers
- Consistently model service standards and omni-channel experience while coaching others to success
- Lead and execute an assigned business focus area through planning and detailed follow through
- Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
- Utilize customer feedback to identify areas of opportunity to implement actions to drive results
- Build customer loyalty through Company sponsored programs, including credit
- Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
- Recognize exceptional performance through positive reinforcement and appreciation
- Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls
Requirements:
- A positive and solutions-oriented mindset
- Effective and professional verbal and written communication skills
- The ability to manage multiple tasks at once
- Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)
- A variety of skills and experiences
- A high school diploma or GED
What We Offer:
- Schedules that fit your life
- Benefits and perks that make life better, including part-time health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
- Advance You Program helps earn a GED or a bachelor's degree tuition-free or learn English as a second language
- The opportunity to learn and build skills and grow as an individual
- Development programs to help you grow in your current role and beyond
About Carter's:
Carter's is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands. We're committed to creating a diverse environment and are proud to be an equal opportunity employer.
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